A person who is 'tied up' is busy and can't take on a new request from someone else. It can also be used as an apology to say that they couldn't get to something they were supposed to be doing because something unexpected happened to prevent them from doing it. To add emphasis, they can say they're 'all tied up.' this expression is often used in a work place or other professional environment.
Example:
-I'm sorry; I can't help you with that. I'm all tied up today with a project. Maybe tomorrow?
-Sounds good.
-Did you finish the Stevens case?
-No, I'm sorry. I was all tied up in meetings with my team and never got around to it.
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