'"Hate to break it to you folks, but...' is used when bad news is about to be announced to a group. The speaker uses the word 'hate' to let the listeners know they feel sympathy for the people in the situation.
Example:
-Hate to break it to you folks, but our plane is experiencing some mechanical difficulties, so it'll be at least an hour before we can take off. We're doing everything as quickly as we can.
-(Deep sighs of frustration and groans from passengers.)
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